Support Plans FAQs

• Why should I work with you?

  • We care - Unlike other WordPress support companies that tempt you with unnecessary free plugins that bloat your website even more, we're engineers that care about performance and security above all else. We offer efficient, custom solutions to relieve you of all your WordPress headaches.
    
    
    We're experts in WordPress - Collectively we have decades of WordPress experience, we're confident we can solve any WordPress issue you have!
    
    
    Industry leading support & management - Our testimonials speak for themselves, as do the hundreds of WordPress sites we manage. Our customers love us, you will too.
    
    
    Affordable add-ons - Looking to grow your business? Our add-ons are a great extension of your site at a great price you won't find anywhere else.
    
    

• Do you manage WooCommerce websites?

  • We do! Websites with advanced functionality like WooCommerce require our Pro plan, as do membership sites, sites with multiple languages and sites with any form of payment gateway.

• Does it matter what hosting provider I’m using?

  • Nope, we do offer free migrations to our servers, however if you wish to stay with your current provider that's not a problem!

• How do I send you my login details?

  • You can enter your details at checkout in the Additional Information field by using a One Time Link that can only be viewed once. Alternatively, we will be in touch with you after you've signed up no matter what - so if you prefer, you can hand over your details then.